Privacy Policy

Information We Collect

1. Personal Information
   • Full name
   • Email address
   • Phone number
   • Student ID
   • Academic records
   • Payment information
2. Technical Data
   • IP address
   • Device information
   • Browser type
   • Operating system
   • Login timestamps

How We Use Your Information

• Process exam registrations
• Verify identity
• Send important notifications
• Generate exam reports
• Process payments
• Improve user experience
• Prevent fraud

Data Security

• 256-bit encryption
• Secure SSL connection
• Regular security audits
• Automated backup systems
• Limited staff access to personal data

Data Sharing

We may share your information with:

• Educational institutions (for verification)
• Payment processors
• Government authorities (if required by law)
• Third-party service providers (maintenance/support)

User Rights

• Access personal data
• Request data correction
• Download data copy
• Request data deletion
• Opt out of communications
• Report privacy concerns

Data Retention

• Active accounts: Data retained while account is active
• Inactive accounts: Data deleted after 24 months
• Exam records: Maintained for 5 years
• Payment records: As required by law

Cookie Policy

We use cookies to:

• Remember login details
• Track user preferences
• Analyze site traffic
• Improve user experience

Updates to Privacy Policy

• Users notified via email
• Updated policy posted on website
• Continued use implies acceptance
• Previous versions available on request

Contact for Privacy Concerns

Privacy Officer Email: [email protected] Response Time: Within 48 hours